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This Privacy Policy describes how My Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from madebycarostudio.store (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Read More: Privacy Policy

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

We offer the following shipping options:

: 5–10 business days

: 2–5 business days (if available)

Please note: Shipping times are estimates and may vary depending on external factors such as postal delays, holidays, or carrier issues.

International Shipping

We currently offer international shipping to selected countries. Shipping fees and delivery times vary based on location and will be calculated at checkout.

Buyers are responsible for any customs duties, taxes, or fees applied by their country.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

Lost or Delayed Packages

MadeByCaroStudio is not responsible for shipping delays or lost packages caused by carriers. However, if you have an issue with your order, please contact us at ecomcaro@gmail.com and we will do our best to assist you.

Address Issues

Please ensure that your shipping address is entered correctly. We are not responsible for orders shipped to incorrectly entered addresses.

Questions About Shipping?

If you have any questions or concerns about your order, feel free to reach out to us at the "Contact" section on this page.

Thank you for shopping with MadeByCaroStudio!

We want you to love your purchase, but if you are not completely satisfied, we’re here to help.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, your item must be:

- damaged

- incomplete

- not arrived

To start a return, please contact us at through the contact form on this page with your order number and reason for the return.

Please do not send your item back without contacting us first.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refunds

Once we receive and inspect your return, we will notify you.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Please note that shipping costs are non-refundable.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or you received the wrong item, contact us immediately so we can make it right.

Non-Returnable Items

Custom orders, sale items, and gift cards are non-returnable.

Welcome to MadeByCaroStudio!

By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products, services, or website content without express written permission by us.

2. Products and Pricing

All prices are listed in [your currency, e.g., USD].

We make every effort to display products as accurately as possible, but we cannot guarantee that your device’s display will accurately represent the products’ colors or textures.

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue a product at any time without prior notice.

3. Order Acceptance and Cancellation

We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in the description or price of the product, or payment issues.

Once an order is placed, changes or cancellations are not guaranteed but may be requested by contacting us at [your email address].

4. Shipping and Delivery

Please review our [Shipping Policy] for information on order processing and delivery times.

We are not responsible for delays or issues caused by shipping carriers.

5. Returns and Refunds

Please review our [Returns and Refunds Policy] for information on returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of MadeByCaroStudio and is protected by copyright and intellectual property laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

We do not guarantee that your use of our services will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of the service is at your sole risk. Products and services are provided "as is" and "as available" without any warranties, either express or implied.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State].

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page, and continued use of the site after any changes constitutes acceptance of the new Terms.